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Microsoft 365 Insights

Updates from the
Simply Office 365 laboratory

Microsoft 365 Insights - Dec 2020

9/12/2020

 
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Teams

When talking about SharePoint and Teams, it is a bit like asking the Chicken or the Egg question, and which comes first.

As Teams has becomes more prominent, we find that most people start by creating Teams without giving any thought to where the content really should exist. This often results in more Teams than are necessary for communication and collaboration needs, purely to give additional content a home.

For this reason, we always start with SharePoint - to map out and implement a client’s content and then, where communication is required around the content, a Team can be created that pulls in relevant content across the SharePoint site libraries and lists when needed.

Microsoft is now releasing an enhanced “wizard” for when you create a new Team based on an existing SharePoint site, so that it is easier to perform this action and to integrate content across the site. We think this adds extra validation to our Chicken or Egg approach!


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To add more credence to the Teams or SharePoint question, this next enhancement will make it easier in Teams to pin SharePoint document libraries to a channel, regardless of which SharePoint site those libraries reside in. So once again, make sure you focus on getting your SharePoint sites correctly identified and designed before going anywhere near Teams.

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There are three enhancements to the meeting experiences in Teams announced this month:

1.  More support for switching between Full Screen and Focused (when you want to just focus on a presentation or screen share).


  • MORE DETAIL

2.  Changing the way participants access meeting chat messages both during and post the meeting.

  • MORE DETAIL

3.  Further integration between Teams and Microsoft Forms making it really simple for a meeting presenter to add a “poll” into the meeting to get participant feedback and then publish the responses to all meeting participants.

  • MORE DETAIL
 

SharePoint

More great changes for SharePoint Lists.

If you are a fan of SharePoint Lists (and who isn’t) and use the “Grid View” to perform editing tasks, then you will soon be getting the ability to “undo” and “redo” changes you have made.


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Without reverting to PowerApps, you currently, you have little control over the layout and format of a SharePoint List Form. Soon however, you will be able to configure each forms header, footer and body sections.

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Coming soon is the ability to create simple rules based on the contents of a SharePoint list enabling you to set reminders or send notifications.

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Microsoft is also improving the ability for you to brand your SharePoint sites by providing more flexibility, including a new “minimal” header size to reduce space and bring content such as News closer to the top, together with more control around site logos and the ability to hide the title of the site.

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OneDrive

It is now easy to add shortcuts to folders with important documents, or just those you need to access regularly, from any SharePoint library and for those shortcuts to then appear in your OneDrive app so that they can be easily found.

What is also fantastic, is that if you sync OneDrive to your device, then the folders and documents behind the shortcuts are also synced, so that they are always available. This means you do not need to sync the additional libraries where those folders exist.  More and more, OneDrive can become your personal information manager where you can create your own view of the corporate world in which you work with quick access to the content you need.


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Microsoft Planner

Although we're not convinced this will be a major “wow”, but a new feature of Planner will be the ability to add different backgrounds to each Plan. Backgrounds will be “recommended” based on the title of the plan - which could be interesting!

  • MORE DETAIL​
 

Add Microsoft Teams to your SharePoint team site

MC227312

Category

Teams
​SharePoint


​When associating the Teams app with an existing SharePoint group, access a new wizard which make it easy for a group owner to select the lists, libraries, or pages to incorporate into Teams as tabs. Make the selection, then click the Add Teams button.
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Once in Teams, it is easy for group members to collaborate around existing SharePoint content. Users can select a list they had been just working on in SharePoint and then engage team members in chat alongside the list, directly in Teams.
 

Use SharePoint tab to add pages, lists or document libraries to a channel in Teams

MC227278

Category

Teams
​SharePoint


Microsoft has improved the SharePoint tab experience to now allow pinning of document libraries, by selecting from the backing team site, or by providing a link to any other document library to which the user has access. Also added is a new "Recommended" section in the SharePoint tab to help users easily find the most relevant content from their site to pin in their channels.

Once available, Teams users will be able to pin their SharePoint content; pages, news, lists and document libraries using the SharePoint tab.
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More from Microsoft

​Add a SharePoint page, list, or document library as a tab in Teams - Office Support (microsoft.com)
 

Full screen support in new Teams meeting experience

MC226680

Category

Teams


​Microsoft is bringing Full Screen support back in the new meeting experience for Teams desktop applications.

The feature is accessible via meeting controls under More options (…) > Full screen. On Mac OS, you can also access it by using the native “Full screen” control on the top left corner of the meeting window. 


  • On Mac OS, the meeting window fills up the whole screen in Full screen mode. The title bar on the top and task bar on the bottom of the window are hidden.
  • On Windows OS, only the taskbar is hidden in Full screen mode.

To focus attention on content that is shared during a meeting, use Focus mode, accessible via More options (…) > Focus mode. In Focus mode, content uses the entire meeting window. By removing other Teams elements from the window, this mode makes it easier to focus on content.
 

Updates to meeting chat membership in Teams

MC226407

Category

Teams


Microsoft is updating a meeting participant's access to meeting chat. These changes will manage a users access to a meeting chat based on how they were invited to the meeting. Once this has rolled out, the changes will apply to new meetings. These changes will not be applied to previously scheduled meetings.

A participants access to meeting chat will be dependent on how they were invited to the meeting:

 Single meeting

  • Original and forwarded invitees maintain access to chat.
  • Directly added participants have access to chat for the duration of the meeting. Chat access is removed at meeting conclusion but they will be able to review the meeting chat history.

Recurring - Single instance of a meeting series
​
  • Original invitees maintain access to chat.
  • Forward invitees or directly added participants have access to chat for the duration of the meeting. Chat access is removed at meeting conclusion but they will be able to review the meeting chat history.
 

Forms polls in Microsoft Teams meetings

MC225995

Category

Teams
Forms


​Any meeting presenter can add the Forms app as a tab in the Teams meeting.

Before the meeting, the presenter can create draft polls. During the meeting, the presenter can create and launch polls that any attendee can view and answer. All attendees will be able to see the results in real time, and respondents can respond to a poll after the meeting if the poll has not been closed.
Attendee view of Teams meeting poll that has been launched.
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After the meeting, meeting presenters can evaluate responses in the meeting tab, export responses to an Excel workbook, or review responses on the web in the Forms app.
 

Microsoft Lists undo and redo commands

MC226055

Category

SharePoint
Microsoft Lists


​With the release of undo and redo capabilities, users who edit their lists when in grid view will be able to retract any unwanted changes or bring back previously entered information.

Two changes are part of this feature rollout.

First, users will now be able see Undo and Redo commands as they modify lists, whether they are working on the list in SharePoint, the Lists app in Microsoft 365, or the Lists app in Microsoft Teams. 
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Second, users will be able to use the following keyboard shortcuts to perform undo and redo operations while editing from grid view.

  • Undo for Windows: Control + Z
  • Redo for Windows: Control + Y AND Control + Shift + Z
  • Undo for Mac OS: Command + Z
  • Redo for Mac OS: Command + Shift + Z
 

Configuring list or library forms for Microsoft Lists and SharePoint

MC227452

Category

SharePoint
Microsoft Lists


​​With this update, anyone who can create and manage views in a list can configure the list or library form with header, footer, and body sections for both Microsoft Lists and SharePoint.

Once available, list and library users with appropriate permissions will be able to configure an associated form to include a custom header, footer, and body with one or more sections. The form configuration doesn’t change the data in the list item or file; it changes only how the form is displayed to those who browse the list or library.

More from Microsoft


Configure the list form | Microsoft Docs
 

List rules make it easy to set up notifications of changes

MC227447

Category

SharePoint
Microsoft Lists


​With this update, SharePoint users with edit permissions on a list can create simple if / then rules, based on changes to list information, to set reminders and send notifications. Users with edit permissions on the list can create and manage rules. Users with read-only permissions can’t create or manage rules.

Once the feature is available to your users, they’ll be able to create a rule by selecting Automate and then Create a rule in the list command bar near the top of the page. These notifications emails will be sent from Microsoft 365 to one or more users in your organization, as shown below. 
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Once rolled out, the feature will be available to all list users in Microsoft Lists and SharePoint. Users will be able to create a maximum of 15 rules per list.
 

SharePoint site header updates

MC227307

Category

SharePoint


Microsoft is expanding the SharePoint branding options that make it easier to customise your site, including new header configurations for modern sites.
For all sites created after the updates, the default site header for new SharePoint sites will be the compact header instead of the standard header.

Modern SharePoint site owners will see updated options in the Change the Look panel for Headers (see image).


  • A minimal header uses a reduced height to provide quick visual access to content.
  • An extended header layout includes an optional background image, expanded site logo widths, and options on site logo alignment.
  • Control all aspects of how your site logo appears across SharePoint with a site logo thumbnail and a site logo.
  • Easy to toggle site title label visibility on or off.​
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These updates will not impact existing sites and or any current site customisations.

You might want to notify your SharePoint site owners about this new capability and update your training and documentation as appropriate.
 

Add to OneDrive is generally available

Category
OneDrive


​Files are the building blocks of our work— helping us collaborate with others to construct the end results. Research documents, data spreadsheets, sales reports, presentations, product videos and other content-rich files are the components that hold up our final deliverable.

 "Where can I find that file?"
​
It’s a question we’ve all asked our colleagues, our teams, and, most often, ourselves countless times but not anymore. Microsoft has now announced that the previously disclosed Add to OneDrive feature is now generally available. Now, instead of figuring out who sent us that file or remembering the original location of the shared content, we can swiftly get back to the files we need, directly within our OneDrive.

Add to OneDrive makes it easy to add a shortcut to the shared folders directly to our OneDrive. Shared folders include content that others have shared with us through their OneDrive, which surfaces in the "Shared with me" view or content that is a part of a shared library in Microsoft Teams or SharePoint.
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Add to OneDrive makes it easy to add a shortcut to the shared folders directly to our OneDrive

With Add to OneDrive, not only can we bring all our shared content into one place, but we can also work with the shared content with the same power and flexibility as if they are files we own. This means we can easily sync and access these folders from anywhere on any device; securely share and co-author files in the added folder; and stay up to date with @mentions, activity, and notifications. Added folders respect all existing policies, compliance, and security settings, too.
Added folders can be synced to your device for anytime anywhere access.
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Introducing smart backgrounds for Planner

MC227304

Category

Planner


​Users will be able to add a relevant and unique background image to a Planner plan from a list of recommendations. 

This new Planner feature allows users to view smart image recommendations and add a relevant and unique background image to each plan, Powered by Designer. The image recommendations are based on the title of the plan. 
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Author: SO365 Insights

Microsoft 365 Insights - Nov 2020

9/11/2020

 
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Teams

There are two main improvements to Teams meetings announced this month, the most significant of which is the ability to create “breakout rooms ”  during a meeting - a facility that has been available in competitor products such as Zoom for a while. Breakout rooms are useful when you are running workshops for example, and want to break the attendees into separate groups to hold discussions or to work together for a short period.

  • ​MORE DETAIL

The second meeting improvement is the ability to suppress background noise, which will be relevant as more of us move back to working from home, where it is more difficult to control the environment in which a meeting is held. 

  • MORE DETAIL

Other changes to Teams include an update to the Teams App on iOS so that you can see more participants when joining via your mobile.

  • MORE DETAIL

And, if you ever override your Teams “presence” to enable you to concentrate on a piece of work, but then forget to reset it so you are stuck forever on “Do not disturb”, then this change will come to your rescue and enable you to set a duration for the override and then the presence indicator will reset.

  • MORE DETAIL


SharePoint

Over the last few months, we have been extolling the improvements to SharePoint Lists and actively encouraging more of our clients to explore their power. This month, Microsoft have added the ability to add comments to list items which other colleagues can then view. This will add greater flexibility to Lists and introduce commenting features that we are familiar with in word or Excel.

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This month also sees the new “My feed web part” which can be added to modern SharePoint sites. This will provide your users with a mixture of content relevant to them, such as updated or changed documents, upcoming meetings, etc. 

  • MORE DETAIL

Finally, the major investment across the whole of the Microsoft world is the integration of Artificial Intelligence (“AI”) capabilities that can be used in a variety of ways. SharePoint Syntex is one such evolution of AI. It enables your non-technical users to build models to train SharePoint Syntex to better understand and tag your content, so that it is easier to find and retrieve later, or to automatically initiate a predefined process based on the tags. This might sound big company stuff, but it is worth reviewing the announcements and looking to see if there are ways that Syntex could improve your internal management of documents to increase productivity or even security or compliance with regulations. 

  • MORE DETAIL


Office Apps

The “Designer” feature that has existed in PowerPoint for a while is now coming to Word Online, enabling you to easily create documents with a consistent look and feel. As well as suggesting Themes that can be applied, Designer will also suggest formatting fixes where inconsistencies are identified. This is only available in Word Online and not the desktop version.  

  • MORE DETAIL

In Word Online, Microsoft is also moving the “Open in app” command so that is under the “Mode” menu, where you can switch between Editing, Reviewing and Viewing modes. A minor change, but one that is sure to confuse a lot of people. 

  • MORE DETAIL


Microsoft Forms

If you use Microsoft Forms within your company, then you can now target Forms at specific staff or internal groups. Prior to this, a Form was either available to all staff or could be used anonymously outside of your company.   

  • MORE DETAIL


Productivity Insights

Microsoft Productivity Score provides insights about how your staff are using the Microsoft 365 platform, such as how people communicate and whether there is a visible switch from email to more chat-based services. Productivity scores are compiled and grouped into different categories and are based on the services you use. Categories include Communication, Teamwork, Meetings and Mobility. These insights can help you understand and improve the adoption of the Microsoft 365 services your company has selected or help you to make the changes to working practices that you are looking to implement. 
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Microsoft Teams - create Virtual Breakout Rooms

MC224343

Category

Teams


​Breakout rooms allow meeting organisers to split main meetings into smaller sessions for focused discussions. To see the breakout rooms option within your meetings, you must turn on the new Teams meeting experience by:

  • Clicking on your profile image within Teams
  • Selecting Settings
  • Checking the “Turn on new meeting experience” option within General settings.
  • Restart your Teams client.

You can double check that the setting is setup correctly by starting a meeting and verifying that the meeting opens in its own window. All participants must be using the latest version of Teams. As a meeting organiser, once you are in the meeting you should see the breakout room option next to the raise hand control.
You can double check that the setting is setup correctly by starting a meeting and verifying that the meeting opens in its own window. All participants must be using the latest version of Teams. As a meeting organiser, once you are in the meeting you should see the breakout room option next to the raise hand control.
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Reducing background noise in Microsoft Teams meetings

MC224751

Category

Teams


​​Users can set the noise suppression level before a meeting. Once changed, the setting applies to the next call.

The four settings are Auto (default), Low, High, and Off. They are accessible from the profile image > Settings prior to a meeting and from More options ... > Device settings during a meeting.
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When left on the default setting, Auto, the Teams app sets noise suppression based on ambient sound.
​
  • Low is designed for persistent background noise like an air conditioner, computer fan, or music.
  • High suppresses all background sound that is not speech; this setting uses more computer resources.
  • Off disables the noise suppression feature.
 

Improved Teams meeting experience on iPhone

MC225004

Category

Teams


​Microsoft is improving the Teams experience on iOS devices with a new presentation mode, the ability to see more participants, and the ability to see shared content and a spotlighted participant concurrently.

Scrollable participant tray

Makes it possible to see more participants. The current default grid allows iPhone users to see up to 8 participants, and up to 9 participants on tablets. With the new scroll-able participant tray, phone users can see 15 participants, tablet users can see 20 more participants.
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See your audience while presenting from phone and tablet

Currently for mobile users in a meeting with shared content, only 1 active speaker is visible. With this update, users can now see both the shared content and participant tray at the same time. In addition, Microsoft has added a visual indicator around video active speakers, and made nameplate display more accessible.
Side-by-side view of shared content + pinned/spotlighted participant

Currently for mobile users in meetings with shared content and a pinned or spotlighted participant, there’s no way to see both at the same time. With this update, both shared content and the pinned/spotlighted participant will be shown side by side.
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Microsoft Teams - control the duration when overriding your presence status

MC223792

Category

Teams


​If you occasionally manually override your presence status, then you will be able to define how long you want a presence state to remain active. This Teams setting overrides other events like calendar meetings or calls.
Access the duration option and then select a time
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Add comments to your Microsoft Lists

MC224822

Category

SharePoint


​Your users will soon be able to add and delete comments on list items. Users can view all comments on a list item and filter between views that show comments or activity related to an item.
​
Users can see which list items have comments when they access the list home page.
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​By default, users will see a new comments pane alongside the list item form when they access a custom list. Users can toggle the comment pane visibility by clicking or tapping the comments icon . When comments hide, the pane does not collapse.
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​The pane will be closed by default for lists enabled by Power Apps.
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Personalised "My Feed" web part for SharePoint

MC223652

Category

SharePoint


​SharePoint pages and sites can be more relevant to individual users by adding the My feed web part. The My feed web part will show as a new option in the web part toolbox.
​
After it has been added to a SharePoint page, the My feed web part will show a mix of content from across Microsoft 365, based on what's likely to be most relevant to the current user at any given time. Only content that the user has permission to access will be shown.
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Benefit from Artificial Intelligence with SharePoint Syntex

MC223196

Category

SharePoint


​Microsoft SharePoint Syntex uses advanced AI and machine teaching to amplify human expertise, automate content processing, and transform content into knowledge.

SharePoint Syntex will deliver new user experiences to work with content through content centres and AI models.

SharePoint Syntex mainstreams machine teaching, enabling your experts to capture their knowledge about content in AI models they can build with no code. Your experts train SharePoint Syntex to understand content like they do, to recognise key information, and to tag content automatically. For example, a contract processing expert can teach SharePoint Syntex to extract the value of contracts, along with the expiration date and key terms and conditions.

SharePoint Syntex then uses your models to automate the capture, ingestion, and categorisation of content, extracting valuable information as metadata. Metadata is critical to managing content, and seamless integration with Microsoft Search, Power Automate and Microsoft Information Protection enable you to improve knowledge discovery and reuse, accelerate processes, and dynamically apply information protection and compliance policies. SharePoint Syntex also delivers new experiences for analysing, managing and deploying taxonomies and content types.

More from Microsoft


https://resources.techcommunity.microsoft.com/sharepoint-syntex
 

Automatically design your Word documents

MC223444

Category

Office Products


Microsoft is introducing Designer in Word for the web, a feature which offers formatting consistency and style variety for every document. Designer helps writers create documents with a consistent look-and-feel. It provides a variety of themes to help writers create documents that better communicate ideas visually.
​
To access Designer, open a document in Word for the web and then select Home > Designer.
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​Designer also detects formatting inconsistencies. Apply formatting fixes by clicking on a button at the top of the pane or allow formatting fixes to be applied automatically when selecting a theme.
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​In addition, Designer will improve Word document accessibility by using semantic styles (e.g., title and headings). Designer will eventually make additional suggestions as well.
 

The "Open in Desktop App" button is moving in Office online products

MC225213

Category

Office Products


​The Open in Desktop App command is moving to the Mode menu (Editing, Reviewing, Viewing) in Office for the Web. A teaching callout from Microsoft will help people learn the new location of the Open in Desktop command.
The command in its original location
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The command in its new location
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Target Forms at specific users or groups

MC223656

Category

Forms


​With this update, Microsoft Forms owners will be able to easily collect survey responses from specific users or security groups.

Form owners will see a new response collection option when navigating to Share > Send and collect responses. When a Form owner selects Specific people in my organisation can respond, they can then specify one or more individuals or user groups by using their email address.
Forms on the desktop
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Forms on mobile
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Monitoring and measuring productivity across your firm

MC225209

​Microsoft Productivity Score, a new analytics solution that helps you understand how work gets done in your organisation, is transitioning from preview to general availability.
​
Users that have the Reports Reader role or higher permissions in the Microsoft 365 admin centre will see insights on the people experiences within your organisation as it pertains to communications, content collaboration, meetings, mobility, and teamwork. They will also see insights on technology experiences as they pertain to PCs, Laptops, Mobiles, network connectivity, and Microsoft 365 Apps health.
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More from Microsoft

https://docs.microsoft.com/en-gb/microsoft-365/admin/productivity/productivity-score

How Microsoft Productivity Score can help you build a more resilient business
​
Privacy controls for Productivity Score

Author: SO365 Insights

Top technology tips for compliance consultants

9/12/2019

 
Microsoft's Office 365 cloud has all the tools a compliance consultant needs to help you work more efficiently and productively.

​We've picked 4 of our favourites to give you a quick insight into how using Office 365 can improve your business, both internally and in collaboration with your clients.
tip number 1

Did you know Office 365 makes a great client extranet for consultants?

One of the key interactions a compliance consultancy firm has with its clients is the constant creation and reviewing of client documents and the interaction with the client to finalise and agree the documents.

Undertaking this process using email is cumbersome, prone to error and can lead to privacy and security breaches. What do I mean by this exactly?
 
  • Email is a poor tool to control multiple revisions of documents between multiple parties, each of which make their own amendments in isolation that often contradict or duplicate feedback and changes from others in the email chain.
  • How many times has there been confusion about which email is the latest version, especially where multiple consultants might be involved in the process.?
  • Email makes it all too easy to inadvertently send confidential and private documents to the wrong recipient and once sent - there is no "recall". ​
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For those consultants using Office 365, you can easily turn this into a secure extranet with your clients, where both parties can upload, share documents and work on them together, without the document ever leaving the "source" environment. Office 365 will even version control and audit every change, so it is easy to track who has amended a document and when, or if you need to, you can recover an accidentally overwritten version.

Clean, simple and secure exchanging of information with your clients. If you use Office 365, you already have what you need to do this today.

tip number 2

You can use Microsoft Teams to share, discuss and reply to client emails 

One of the perennial problems a team of consultants faces is ensuring everyone has visibility of key emails and interactions between clients, especially when a consultant is on holiday and a colleague has to cover for them.

Our approach using Office 365 - we create a Microsoft Team for each client.
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Not only is this a great environment to create and share documents, but each Team has its own email address that enables us to forward and reply to client emails, providing other members of the team with full visibility of the interaction. Better still, once we have forwarded the email to Teams we can internally have a quick and easy discussion without the need to send the email to everyone and then wait for their response. Even the discussion is visible to colleagues and auditable.

Microsoft Teams provides a clean, simple and secure way of storing, sharing, discussing and responding to client emails - whilst helping to keep unnecessary clutter out of everyone's inbox.

tip number 3

Maintain oversight of all client service activities

How do you keep visibility over who's working on which clients and which client service activities are running late?

Office 365 has an easy to use and configure "events" feature that enables you to create and schedule client events and activities, which can then be allocated to the appropriate consultants.
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  • Email reminders and escalation workflows can then keep everyone informed of pending or overdue events.
  • The overall schedule of events can be securely accessed via the browser or synchronised to your Outlook as just another calendar.
  • Consultants can have their own views of events allocated to them, or perhaps access a view of all events for a specific client regardless of the owner.

​Using Office 365 gives you a quick, simple solution to increase visibility, management and oversight of this critical part of the service you provide to your clients.

tip number 4

Simplify the management and communication of regulatory news and information 

The amount of regulatory change information that a consultancy must manage is forever increasing. What is worse, is that the activity is often duplicated across all consultants, who each keep and maintain their own set of records.

This is not a result of some sort of hubris, but because the central storage area for such information is often unavailable or makes it impossible to find information. Add to this the need to save and store documents multiple times because they logically apply to different regulations (or different folder structures) and it is easy to see how much wasted time this duplication of work costs a consultancy.
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  • SharePoint, part of Office 365, provides many tools and techniques to let you create rich document libraries full of navigable filters that let you quickly locate information.
  • These filters use metadata which not only allows documents to be tagged across multiple regulations, but also add to the searchable content, making search a much richer and rewarding experience.

Office 365 provides clean, simple and easy to use document repositories that all consultants will use and benefit from.

Author: Chris Kaye

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