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Supporting your adoption journey with tailored services focused on the employee experience as well as the needs of the business.
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servicesHow we can help |
Our migration, design and adoption services will help you to unlock Microsoft 365's true potential.
Our services support the entire life cycle of your adoption journey. They add value by focusing on business process and the engagement of your users. Ultimately, they empower your users and your organisation to make the most of the Microsoft 365 service. Our experts can work with you to:
To help get you started, we also provide Discovery Workshops and a Governance and Configuration Review service, which are both provided for a simple fixed cost.
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servicesMicrosoft 365 migration |
Expert help to design, configure and migrate
We can provide you with migration services tailored around your own Microsoft 365 requirements.
We use our experience and our know-how to ensure the migration of your content to Microsoft 365 and your use of Microsoft 365 is completely designed around the structure and needs of your business and your users. Too often, the approach taken is simply to migrate current out-of-date and out-of-control network folders to a mirror image in Microsoft 365, without planning or sufficient thought around how your business operates today. Not only does this cause user adoption issues, but it also leads to a decrease in productivity and usability. Our migration services are designed specifically to help you avoid these pitfalls and to achieve higher levels of productivity and employee engagement. |
servicesModern intranets |
Building engagement and communication
Modern intranets are not static. They are intelligent information hubs that optimise employee engagement and communication.
Microsoft 365 enables any business to build modern, immersive and intelligent intranets using out-of-the-box capabilities. You no longer need to buy expensive third parts tools, or have to settle for simply publishing static, dull and out-of-date pages that provide no value to employees. Imagine if your organisation's intranet looked like the examples below - with your branding - and provided a valuable portal for all employees? One where information was constantly updating, is tailored to each employee, and is accessible on any device. With our expert SharePoint design and build services, we can quickly create powerful, dynamic intranets that are completely tailored around the needs of your own organisation and information requirements. |
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Helping you unlock
the value of Microsoft 365
servicesMicrosoft 365 Service Adoption |
What is Service Adoption?
Service Adoption is about making the human and technical changes needed to deliver positive outcomes for your business. It focuses on the employee experience and on the ability of your people to make the best use of the business and technical capabilities delivered to them.
For Microsoft 365, successful Service Adoption means understanding the change benefits Microsoft 365 can bring to your organisation and to your people, planning for that change, and then implementing training and communication programmes to drive your employees' digital literacy and their use of the technology. |
What Service Adoption means to usThe core of our company ethos is the belief that Microsoft 365 is all about people and not about technology.
Microsoft 365 is a suite of enabling technologies that can help people to communicate better, collaborate more effectively, and automate repetitive and time-consuming activities. However, no two businesses are the same, and even the needs of departments and individual users will differ. Our approach to Service Adoption therefore puts these needs at the heart of the journey, to ensure the experience is tailored and the desired benefits are realised. |
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We are accredited Microsoft Service Adoption Specialists and work within this framework to maximise the outcomes from adoption.
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Our approachWe put people at the heart of our approach, but we also understand the impact that the adoption journey can have on the business. Not just external costs, but the cost of having to release individuals from their day-to-day role.
Our approach therefore recommends thorough business scenario and needs analysis activities, so that the final configuration and the program of training is highly targeted and succinct to minimise disruption to the business. We also understand that information may be quickly forgotten when individuals return to their desks and we therefore recommend post-delivery drop-in clinics where individuals can access follow-up advice and help. |
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Information Flows & PersonasThe purpose of this stage is to identify key information flows and collaboration approaches, and to build personas ("a day in the life of ..") for key roles in the business. These will underpin the implementation and configuration of Microsoft 365 and the training plan.
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Planning, Preparation & GovernanceThe personas we create will be integrated into the training plan to create relatable scenarios for using Microsoft 365. This will enable us to create highly tailored plans and course content to maximise the effectiveness of the training. We will create a Communication Plan to be implemented during the remaining journey to keep everyone engaged and a Governance Plan to ensure information is protected.
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VisualiseFocusing on the early adopter scenarios, we will configure and build the initial Microsoft 365 environment. This real-life visualisation will then be trialled across the business and will be used in test adoption and training scenarios. Feedback from early adopters will be fed into the final stage.
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ExecuteWe will complete the Microsoft 365 configuration and execute the training plan. Where applicable, information will be migrated from legacy repositories.
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Improving user experience and business outcomes |
ENGAGEMENTWe have worked with organisations of all sizes and at all stages of their adoption journey.
Our combination of service delivery and training enables us to bring real world experience to the adoption process, enabling us to engage with end users empathetically and provide practical and workable solutions to every day working practices, rather than just demonstrating functionality. |
Download the Service Adoption service brief
Spotlight on other services |
Complementary servicesSimply Office 365's services work hand in hand to support your use and adoption of Microsoft 365.
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Talk to us about your requirements and we can design an engagement package that's right for you and your organisation.
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